Privacy Policy for eNova Quiz App

Effective Date: June 10, 2025

GeoNova Labs (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you download, install, or use the eNova Quiz mobile application (“App”).

1. Information We Collect

1.1 Information You Provide

• Account Information: When you sign up for an account, we may collect your name, email address, username, and password.
• Profile Data: Optional profile details such as avatar image or display name.
• Quiz Responses & Scores: Your answers, scores, achievements, and challenge history.

1.2 Information Collected Automatically

• Device Information: Model, operating system version, device identifiers (e.g. advertising ID), and mobile network information.
• Usage Data: App interaction logs (e.g. quizzes played, time spent, features accessed) and crash reports.
• Location Data: Approximate location based on IP address (only if you grant permission).

1.3 Information from Third Parties

• Social Login Providers: If you register or log in via Google, Facebook, or Apple, we receive your name, email, and profile picture from that provider.
• Analytics & Advertising Partners: We may share device identifiers and usage events with third-party analytics or ad networks to improve the App and show personalized ads.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the App’s features and performance.
• Personalize your experience and recommend quizzes.
• Facilitate account creation, authentication, and support.
• Analyze usage trends and debugging.
• Send you transactional emails (e.g. password reset, account notifications).
• With your consent, send promotional messages about new features or offers.

3. Information Sharing and Disclosure

We will not sell your personal information. We may share data in the following circumstances:

• Service Providers: Vendors who help with hosting, analytics, customer support, and payment processing.
• Legal Requirements: If required by law or to respond to legal process.
• Business Transfers: In connection with any merger, acquisition, or sale of assets, subject to confidentiality obligations.

4. Cookies and Tracking Technologies

We and our partners use cookies, web beacons, SDKs, and similar technologies to:

• Remember your preferences and settings.
• Measure and improve advertising relevance.
• Analyze how you interact with the App.

You can usually disable cookies in your device’s settings, but this may affect the App’s functionality.

5. Data Retention

We retain your personal information only as long as necessary to provide services to you, comply with our legal obligations, resolve disputes, and enforce our agreements. Usage logs and analytics data may be retained in aggregated, de-identified form indefinitely.

6. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Children’s Privacy

The App is not intended for use by children under 7. We do not knowingly collect personal data from children under 7.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent to marketing communications.

To exercise these rights, contact us at the details below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your residence. We take appropriate safeguards (e.g., standard contractual clauses) to protect your data in transit and at rest.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. We encourage you to review this page periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

GeoNova Labs
126 E Off Kudu Road, Kabulonga, Lusaka
Email: info@geonovalabs.com
Phone: +260 975 462 224

Thank you for choosing eNova Quiz. Your privacy is important to us.